Job Opening: Field Support Technician IV

[FlukeRecruit]

DH Instruments is a wholly owned subsidiary of the Fluke Corporation, (www.fluke.com ). Fluke has been in business since 1948 and is a world leader in compact, professional electronic test tools, calibration equipment and software. Fluke's products are used to test and measure electric signals, temperature, pressure and air quality. Fluke products are used by technicians and engineers in service, installation, maintenance, manufacturing test and quality functions in a variety of industries throughout the world.

Description

This is an onsite position.

1. Job Purpose:
Troubleshoots, calibrates, repairs instruments and/or systems returned to the factory for service and/or repair.  Typically found in areas such as service support, metrology, etc.  Troubleshoots to component level.

2.  Primary Responsibilities: 
a) In a repair center setting, analyzes, troubleshoots, makes repairs, resolves technical problems, and performs maintenance services on equipment or components returned to repair center by the customer.
b) Prepares required repair documentation and maintains associated records.
c) Conveys data and trends on product repairs to appropriate person or department to assure customer satisfaction. Escalates unusual product issues to technical support or other appropriate department.
d) Perform shipping and receiving functions to accept and return product.

3. Working Conditions and Basic Requirements:
Customer service center location, or manufacturing site. Lifting and other physical requirements differ by product line and location.

Qualifications

Requires 4-6 years of repair, support experience.


Prefer:



Calibration experience and knowledge of mechancial pressure and flow metrology equipment.  Will be required to log data in Oracle and Excel.

Danaher Overview

Danaher Corporation designs, manufactures, and markets professional, medical, industrial, and consumer products, which all generate approximately $13 Billion in revenue. Danaher's business activities encompass four reporting segments and are comprised of six strategic platforms: Medical Technologies, Professional Instrumentation (Environmental, Electronic Test), Industrial Technologies (Motion, Product ID, and Focused Niche Businesses) and Tools & Components (Mechanic's Hand Tools). Danaher operates globally with about 50% of its revenues derived from outside the United States. The Company has significant operating businesses headquartered in Europe and has greatly expanded its operating presence in Asia over the past several years. Danaher is a well-capitalized business, which has historically used available cash flow to fund acquisition activity. Culturally, the company operates in a highly de-centralized model with an extremely lean corporate structure. Danaher has a proven system for achieving performance: the Danaher Business System (DBS). It drives every aspect of the group's culture and performance. DBS is a system of continuous improvement and is used to guide and measure everyday activities, which has enabled it to double in size about every 5-years with impressive financial performance.
Organization:  Fluke
 
Job Function:  Manufacturing / Operations
Primary Location:  North America-United States-AZ-Phoenix
 
Schedule:  Full-time

To apply for this position please go to:
https://danaher.taleo.net/careersection/external/jobdetail.ftl?lang=en&job=FLU000250